My order was cancelled and I do not know why?

If your order was cancelled after your order went through, it is most likely due to one of two reasons.

1. We are unable to complete your order, or unable to complete your order in regards to any special instructions. Our support team will usually send you an email explaining the situation.

2. We suspect your order of being fraudulent. In which case, our team will cancel your order immediately, within any prior notice.

In both cases, we issue a full refund the moment the order is cancelled.